Ace89's Terms and Conditions — fully in Bengali

01 Introduction & Consent

Ace89 (https://ace89.fun) is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to all services, games, promotions, and use of the ace89 website.

By creating an account or using the ace89 platform, you automatically agree to these Terms. Please read the full document carefully before you start.

If you disagree with any of these terms, please refrain from using ace89. For any questions, feel free to reach out to our support team.

02 Account Register

A personal account is required to access ace89 services. All information provided during registration must be accurate, complete, and up to date.

• Each individual may only One Account per person. If a single individual is found to have multiple accounts, all of them will be closed.
• Keep your account password confidential. Sharing your login credentials with any third party is prohibited.
• Keep the mobile number and email registered to your account active at all times.
• Ace89 may request additional documents for identity verification at any time.
• Opening an account under someone else's name or with false information is strictly prohibited and subject to immediate termination.

03 Eligibility & Age Requirement

The following eligibility criteria must be met to use ace89:

• Must be at least 18 years must be.
• Online gaming must be legally permitted in the country or region from which you are accessing the platform.
• Users must be able to manage their account in a personal capacity — not on behalf of any third party.
• Ace89 employees and their immediate family members are not permitted to place bets on the platform.

04 Deposits and Withdrawals

Ace89 supports the most popular mobile payment methods in Bangladesh. The following rules regarding deposits and withdrawals are mandatory.

• Minimum Deposit Limit BDT 300 and minimum withdrawal limit BDT 500।
• Only Mobile Banking, Nagad, or Rocket accounts registered in your own name may be used for deposits.
• Withdrawal requests are typically 30 minutes to 24 hours are processed.
• Large withdrawal requests may be held until identity verification is completed.
• Ace89 reserves the right to verify and review any transaction at its discretion.
• In cases of money laundering or suspicious transactions, ace89 will take immediate action and may notify the relevant authorities.

05 Bonuses & Promotions

Ace89 regularly offers bonuses and promotional deals. Each offer has its own terms, which are detailed on the offer page.

• Each bonus has specific Wagering Requirement (wagering requirements) apply. These must be met before any withdrawal can be made.
• Claiming the same bonus more than once is not permitted.
• Bonuses are valid only for the account to which the offer was issued — they are non-transferable.
• Ace89 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, ace89 may void the bonus and any associated winnings on that account.

06 Gaming Rules

All games on ace89 are conducted transparently and fairly. The following rules must be followed to ensure a fair experience for everyone.

• Each game has its own rules. It is the user's responsibility to read those rules before starting a game.
• If a technical error causes inconsistencies in game results, ace89 reserves the right to restore the correct outcome.
• In Live Casino games, the dealer's decision is considered final.
• If a match is cancelled or abandoned in Sports Betting, ace89 will handle the situation in accordance with its policies.
• Ace89 is not liable for any disconnection or interruption to internet service during gameplay.

07 Prohibited Activities

The following activities are strictly prohibited on the ace89 platform. Any violation will result in immediate account termination.

• Bots or Automation Software to play games.
• Attempting to manipulate game outcomes or hack the system.
• Money Laundering or using ace89 for illegal money transfers.
• Creating multiple accounts to exploit bonus offers.
• Defrauding or harassing other users.
• Unauthorized use of ace89's intellectual property (logo, brand name, software).

08 Data Protection and Privacy

Ace89 takes your privacy seriously. We never sell your personal information to third parties.

• Information collected during registration is used solely for service delivery and security purposes.
• Ace89 uses SSL encryption to keep all data secure.
• For more details, visit our Privacy Policy Read it.

09 Account Closure and Suspension

Ace89 reserves the right to suspend or permanently close accounts in the following circumstances:

• In cases of Terms and Conditions violations.
• Upon evidence of suspicious activity or fraud.
• At the user's own request (self-exclusion).
• Extended periods of inactivity (over 12 months).

Users may request account closure at any time through support. Before the account is closed, users will be given the opportunity to withdraw any eligible balance.

10 Responsible Gaming

Ace89 believes gaming should be purely for entertainment. We care about the wellbeing and peace of mind of our users.

• Deposit limits, cooling-off periods, and self-exclusion options are all available on ace89.
• If you notice signs of gaming addiction, contact support immediately.
• Do not gamble with borrowed money.
• For more details, visit our Responsible Gaming Guidelines page.

11 Right to Modify Terms

Ace89 reserves the right to update these Terms and Conditions, in part or in full, at any time. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

For significant changes, ace89 will endeavor to send advance notice to your registered mobile number or email.

12 Contact

For any questions or complaints regarding these Terms and Conditions, please contact the ace89 support team: